TRAVEL AGENCY OPERATIONS, CONNECTED

Run your travel agency from one connected operations platform.

Track sales, customers, refunds, invoices, margins, communications and team activity without relying on scattered spreadsheets, messages and manual follow-ups.

Works with your existing booking toolsGuided onboardingPlans from $79/month
Opvoya overview showing sales, refunds, itinerary extraction, performance and integrations
Actual interface conceptDemonstration data

Designed around the everyday reality of running a travel agency

Connected operationsOne workspace around your existing tools.Clear ownershipSee what needs attention and who owns it.Useful visibilityReview activity, margins and ageing.Built from experienceShaped by Australian agency operations.
THE WORK THAT HAPPENS AFTER THE BOOKING

Your GDS handles the booking.
Opvoya helps run the operation around it.

A travel agency's work does not stop when a booking is created. Opvoya gives owners, managers and staff one place to record the work, see what needs attention and understand who is responsible.

EXECUTIVE VISIBILITY

See more than revenue. Understand what is happening across the agency.

Review active sales, invoice totals, estimated margins, outstanding refunds and team activity from one operational dashboard.

  • Booking and sales activity
  • Estimated margin and contribution
  • Refund status and ageing
  • Agent and branch reporting
View it in a personalised demo
Opvoya executive dashboard
BUILT FOR THE WORK THAT NEEDS FOLLOW-UP

Keep the record, responsibility
and next step connected.

Opvoya refund management view
01 - Refund management

Know where every refund stands.

Track a refund from the customer's first request through supplier processing, receipt of funds and payment back to the customer.

Clear refund stagesSee every stage and updateAssigned ownershipKnow who owns each refundAgeing visibilityAct before requests become overdueRecorded historyCustomer, invoice and agent together
See this in a demo
Opvoya customer communications and customer records
02 - Customers and communications

Keep communication consistent and connected.

Use supported templates and scheduled communication while keeping message history alongside the customer and operational record.

SMS and emailCompose and send instantlySaved templatesSave time and stay consistentCommunication historyEvery message in one placeCustomer profilesProfiles, history and preferences
See this in a demo
Opvoya margin, contribution and team performance reporting
03 - Margin and performance

Understand contribution, margin and team activity.

Review estimated margin, agent contribution and supported split-sale arrangements by agent, team or branch.

Margin visibilityEstimated margin at a glanceContribution splitsSplit sales fairly and clearlyAgent reportingUnderstand results by agentBranch oversightSee performance across branches
See this in a demo
STRUCTURED WORKFLOWS

Give work a clear owner
and preserve the history behind it.

Use supported statuses, assignments, notifications and approval steps around the way your agency operates.

Roles and permissionsTask ownershipAudit historySupported automation
Discuss your workflows
Opvoya workflow automation
XERO INTEGRATION

Connect operational records
with Xero visibility.

Where enabled, connected customer, invoice and payment information reduces duplicate handling and helps staff understand invoice status within their operational work.

Opvoya connected Xero integration dashboard
Xero syncCustomers, invoices and paymentsInvoice statusSee paid and unpaid instantlyReduced manual workSave time and reduce errorsMore visibilityFinancial data in one place
SIMPLE MONTHLY PLANS

Start where you are.
Grow without the chaos.

Choose a plan based on the size and complexity of your operation. All plans include secure cloud access and guided onboarding.

Solo

For owner-operators replacing basic manual tracking.

$79AUD
per mo
Choose Solo
  • Sales orders
  • Customer database
  • Refund management
  • Sales agent records
  • Operational dashboard
  • Basic settings

Team

For a small agency owner and one team member.

$149AUD
per mo
Choose Team
  • Everything in Solo
  • Xero integration
  • Communication hub
  • Communication history
  • Scheduled sends
  • Recurring sends
  • 2 SMS templates
  • 2 email templates
  • 100 SMS/month
  • 500 emails/month

Scale

For larger or multi-branch agency organisations.

CustomTailored plan
Choose Scale
  • Everything in Growth
  • Organisation-based access
  • Team member management
  • Organisation settings
  • Expanded communication limits
  • Custom onboarding and support

Need a tailored integration or larger deployment? Request a custom plan.

PERSONALISED PRODUCT WALKTHROUGH

See how Opvoya could fit your agency's day-to-day work.

We'll focus the walkthrough on relevant features rather than giving you a generic presentation.

  • Review the areas most relevant to your team
  • Discuss current tools and workflow
  • Understand plans, onboarding and integrations
No pressure. No generic presentation.Just a useful conversation about running your agency more smoothly.
Request your walkthroughWe will tailor it to your agency.
By submitting, you agree to be contacted about Opvoya. We will not share your details.
GOOD TO KNOW

Straight answers before you start.

Is Opvoya a GDS or booking engine?+

No. Opvoya works alongside the GDS, consolidator and booking tools your agency already uses.

Does Opvoya issue tickets or confirm bookings?+

No. Ticketing and booking remain the responsibility of your agency and its authorised supplier systems.

Is Opvoya an accounting system?+

No. Opvoya can connect supported invoice and payment information with your operational records, while Xero remains the accounting system of record.

Can multiple branches use Opvoya?+

Yes. Supported plans provide multi-branch features, role-based access and organisation-level visibility.

Is there a lock-in contract?+

No. Opvoya has no fixed minimum contract term unless separately agreed in writing.

Is a free trial available?+

Yes. Eligible new customers can try Opvoya for seven days.